Covid-19 Practice Information
Due to the current situation with Covid-19 there has been a major increase in workload for NHS staff, including those working at the practice. We receive daily updates from NHS England and Public Health England advising us what needs to be done to align ourself with national guidelines.
Such advice is likely to have more of an impact on how patients access GP services. For example a current NHS England requirement is to stop all online appointments.
The surgery will remain open but in order to reduce the risk of infection to patients and staff the doors are being manned and patients will be screened as they enter. The telephone lines are operating as normal and most patient contact is being undertaken by telephone consultations.
Staff at the practice may want to contact you by other means too (e.g. SMS text messaging, Patient Access secure messaging, or email). It is very important we have your up-to-date mobile phone number and email address.
If you have not done so already please obtain your online login information from reception. You should also sign up to the Electronic Prescription Service by visiting your preferred pharmacy.
Please check our website regularly for information about any changes we may make to comply with national guidelines.
For the latest information about Covid-19 always refer to the NHS website (www.nhs.uk). Please be wary of misinformation and 'anecdotes' on social media.
13/03/20 Update - As the government is moving from the "contain phase" to the "delay phase" of their action plan, it is likely that the way GP appointments are booked and the way consultations will take place may change very soon (e.g. next week). Please keep checking here for the latest information on how to access services at the practice.